BC
BC Services
IT Support • Hudson Valley, NY

Managed IT Services & IT Support in the Hudson Valley

On-site and remote support for homes and small businesses across Ulster, Dutchess & Orange counties.

Small business IT support

  • Workstations, shared files, backups, and basic server support
  • Network setup & troubleshooting (routers, switches, Wi-Fi)
  • Microsoft 365 / email setup, migration, and troubleshooting
  • Security hardening, patching, and malware cleanup
  • New system setup, migrations, and refresh planning
  • Printer & office device troubleshooting

Residential computer support

  • New computer setup and data transfer
  • Cleanup and performance tune-ups
  • Wi-Fi and home networking fixes (coverage, security, troubleshooting)
  • Email setup and account recovery help
  • Malware/virus cleanup and practical security advice
  • Backup setup (local + cloud) and basic recovery planning

Networking & Wi-Fi

  • Wi-Fi coverage improvement (placement, access points, mesh guidance)
  • Secure router/firewall setup and troubleshooting
  • Wired network installs (switches, cabling guidance, port cleanup)
  • Network security basics (guest networks, device isolation, updates)

Security & recovery

  • Patch management basics and “common-sense hardening”
  • Malware cleanup and post-incident tightening
  • Backup strategy (3-2-1 guidance) and restore testing
  • Account protection (password manager guidance, MFA setup)

Remote support

  • Remote support when appropriate (after initial contact)
  • On-site visits when hardware, wiring, printers, or physical access is needed

Training

  • One-on-one coaching (email, files/photos, backups, security basics)
  • Plain-English explanations and step-by-step guidance

How support works

Start with a quick triage by phone or email. If remote support will solve it, we’ll do that first. If hardware, cabling, printers, or physical access is involved, we’ll schedule an on-site visit.

Service area: Ulster, Dutchess & Orange Counties (Hudson Valley, NY)

Hours: Mon–Fri 7:30 AM – 4:30 PM • Saturday by appointment

Request support Remote support

Common requests

  • Installation & setup
  • Troubleshooting
  • Networking / Wi-Fi
  • Security
  • Backups & recovery

Rates

Rates vary by job complexity. For transparency, we can provide a quick estimate after triage. If you prefer, we can also quote small project work (setup, migrations, Wi-Fi upgrades, etc.) after a quick review.